Reviews

Job review from in PERRY, IA 50220 on 12/29/12

Overall Rating:

4.2  out of 5
Our Overall Service

Quick and efficient installation

Call Representative

Beyond the canned intro, the phone staff don't seem to know very much. It's a big contrast to other staff I've talked with in regards to scheduling, etc.

Our Office Staff

Scheduling was pretty good, but it was hard to know who to talk with.

Sales Process
Our Installation Crew

The crew did a good job in general, but left a ragged short edge of CleanSpace on a finished/painted wall that required some work on my part to make it look better. Also, I had built a sump extension to bring the sump up level with the basement floor and the crew mangled it, then back-filled the area with cement. I caught it while the crew was still working and managed to "sort-of" straighten out the extension so that a floor level cap could be put it...otherwise it would've been impossible to cap...OR ever remove the sump pump if it failed short of breaking out the back-filled cement. I was NOT pleased with that!

The Cleanup Process

What made you choose our company:

I had a previous good experience with Midwest Basement Systems at another house. The local salesman is very experienced in my area and provides just the services I need to solve the problems at hand without overselling things I don't need. I appreciate that approach and find his explanations quite understandable and reasonable.

our service area

We serve the following areas

Our Locations:

Midwest Foundation Repair
9850 Douglas Ave Suite 100
Urbandale, IA 50322
1-515-992-7046
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