from customers I've helped!
"WE have had nothing but the greatest service!"
Mari B. of Des Moines, IA
We have had nothing but the greatest of service from the office staff and field experts at Midwest Basements!!!! This last experience was once again top notch and the techs that came, Chad and Eric, were both knowledgeable and very courteous. Since first utilizing Midwest our basement walls have increasingly improved and their recommendations for upgraded systems have made a world of difference!
Des Moines, IA
"The issue I had was handled with kindness, understanding and expertise today."
Rosie W. of Urbandale, IA
The issue I had was handled with kindness, understanding and expertise today. Chad Henrichs was considerate and listened to my concerns and respected my frustration. He repaired the problem not only because he knows his job, but because he studied and explored what was causing the issue. When he shared the solution with me he did it with complete professionalism.
Chad H from Midwest Basement Systems
Title: Service Technician
Chad is a trusted and valued member of the Midwest Basement Systems team and upholds the standards of the company. Chad has been thoroughly trained and has earned the highly esteemed title "CERTIFIED Waterproofing Professional" through the Basement Systems International Waterproofing Contractor Network and "Foundation Design Repair Specialist" through the Foundation Supportworks Contractor Network.
Midwest Basement Systems is the exclusive regional dealer for the Basement Systems International Waterproofing Contractor Network - a group of over 300 of the best waterproofing contractors in the world, who have exclusive access to patented products, comprehensive training and support through the international company.