The System Designer that came out was professional, courteous and thorough. Once the crew started on the job they were in and out in 2 hours, very happy customers.
John and Renee W. of Ottumwa, IA
We have recently had your firm install twenty reinforcing beams (power braces) to two of our sagging basement walls. This work was done on the 29th and 30th of August by Matt Goodrich and Tim Hodson. We are very pleased with the results of their work and feel that it contributes to the future sale value of our premises. Both Matt and Tim were very professional in their work and their dealings with us as their work was accomplished. They were careful not to disturb unaffected areas and cleaned up any mess after the work was done.
Preliminary visits for estimates were made by Kyle Stephenson and Jason Lincoln, and they too were very professional in their work. We also appreciated the “reminder” call from Tiffany on 26 Jul 17 confirming the dates for the planned procedure.
Thank you for a positive experience.
Leland and Cheryl K. of Dysart, IA
Everything about the experience of having the french drain put in was as good as it could be, courteous crew, finished on time,
Leon & Dorothy M. of Oskaloosa, IA
We saw a booth out at the Iowa State Fair for Midwest Basement Systems. The girl out at the fair was very kind and helpful and assured us she would get our information to the right people. About a week later we received a call from Midwest Basement Systems. They were very helpful setting up a time to have a system designer come out to take a look at our problem we were having with our home. He was very professional and really seemed to know what he was doing. He really assured us that our problems would be taken care of once and for all. He even followed up with us through out the whole job process to make sure everything was meeting our expectations. We really enjoyed working with this company, and have been very pleased with the outcome ever since.
Richard & Carla L. of Oskaloosa, IA
The gentleman that came to my home was excellent. Your reliability is one reason why I chose your company. The crew was courteous ans they cleaned up after the job was done.
Sue D. of Pella, IA
My experience with Midwest Basement Systems was fine. Their installation crew was well organized and also very hard workers. Their office staff was courteous and helpful. The installation crew left the job looking okay. I came upon Midwest Basement Systems in an ad in the newspaper. I will be very happy if the work done takes care of the problem and in time moves the wall back where it should be. The follow visit is a good customer relations thing to do!
Dale W. of Marshalltown, IA
We feel so relieved now about the water problem we had. Everyone was very helpful.
Harry W. of Marshalltown, IA
Nick was very professional and courteous. I chose this company because I had had their services before and was very satisfied, they have a great quality of work and warranty.
John P. of Marshalltown, IA
Office staff was very helpful and courteous. Your System Designer was very nice and helpful. The crew finished the job as planned. Clean up was excellent. I have not had a drop of water since. Very happy!
Karen H. of Corydon, IA
Product had a warranty, professional presentation, the crew was very courteous and very satisfactory.
Dan and Karen S. of Hampton, IA
My wife & I were very impressed with the efforts of the installation crew. They were very careful not to mess up our living quarters. They were very hard workers. The crew would stop & answer all of our questions & listened to all of our concerns. The office was very courteous and positive about the results. When the job was finished the crew was very careful in details of cleaning all of the time.
John M. of Indianola, IA
My experience with Midwest Basement Systems was good. Their installation crew was creative and quick. Their office staff was also very helpful and courteous. The crew also left the job better than they found it. I heard about Midwest Basement Systems through a T.V. ad. Anytime you have a tentative customer feel free to send them by to observe the whole deal.
John D. of Indianola, IA
Very professional crew, work completed on time, willing to explain operatinos, not a drop of water in basement this summer
Terry L. of Indianola, IA
Your representative was very courteous, answered all my questions and I didn't feel pressured at all. The crew did a good job each day and left my basement clean and neat. I would recommend your company to anyone.
Ed and Jane C. of Indianola, IA
A friend of mine had used your company in the past and spoke very highly about Midwest Basement Systems. The gentleman who came out to my home to inspect the problem was very polite and informative. The crew who came out to perform the job were great workers and did a great job completing the work and picking up after themselves. Over all I was very pleased with Midwest Basement Systems and the work they had done on my home.