Basement Waterproofing Customer Testimonial from Marcia and Charles T. in Forest City, IA

I am very appreciative of all the helpful staff there at Midwest. You are all very easy to reach and very helpful. Everyone we met were willing to answer questions to meet our needs.. and I asked a lot of questions. Thank you. Not having to dig up the center of the basement was a great thing to hear. Your follow up service should reassure that we wont get any more issues in the future.  

Your installation crew showed up before we even expected them, their promptness was appreciated. They were very polite and put a lot of hard work into the job. 

Customer Service is very important to us and from the moment we wanted to know more info, and answered our every question. and we had a lot of them. Everyone was courteous and ready to help.. from Shawn to Jason to James. Those three really represented your company well. 

Your willingness to come back if we ever get water, is also extremely important to us. The professionalism of your employees says a lot about your vision and commitment to excellence. 

THANK YOU!!